Stores / New Look

New Look return policy

Returns within 14 days of delivery for a refund.

14days from delivery
Refund
Refund to your payment method
Cost to return
Free

Good to know

  • Policy read automatically from the store's own policy page

Canada vs US

Not confirmed: the store's site didn't state its terms.

Window
14 days from delivery
Cost to return
Free

Bought something from New Look?

Paste the product link to see the answer for that exact item and color, with your date.

Check my item

Common questions

How long do I have to return something to New Look?

14 days, counted from the day it's delivered.

Does New Look charge for returns?

Free

How does New Look refund a return?

Refund to your payment method

Can I return sale or final-sale items to New Look?

New Look's policy doesn't list any final-sale items.

Is New Look's return policy different in the US?

In the US: 14 days to return it. Cost to return: Free. (Not confirmed on the store's site.)

How do I know if my New Look order can still be returned?

Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.

Source: New Look's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.