Stores / Pura Vida
Pura Vida return policy
Return items within 30 days of purchase with the receipt or packing slip.
- Refund
- Original payment method
- Cost to return
- See the refund policy
Sale and final-sale items
- Sale products are final sale.
- Final sale: Sale products
- Final sale: Custom or engraved styles
- Final sale: Bracelet Club subscriptions
US vs Canada
Checked on Pura Vida's Canada site.
- Window
- 30 days from order
- Cost to return
- See the refund policy
- Pura Vida doesn't cover duties or taxes on Canadian orders.
Bought something from Pura Vida?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Pura Vida?
30 days, counted from your order date.
Does Pura Vida charge for returns?
See the refund policy
How does Pura Vida refund a return?
Original payment method
Can I return sale or final-sale items to Pura Vida?
Sale products are final sale. These can't be returned: Sale products; Custom or engraved styles; Bracelet Club subscriptions.
Is Pura Vida's return policy different in Canada?
In Canada: 30 days to return it. Cost to return: See the refund policy.
How do I know if my Pura Vida order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Pura Vida's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.