14days from delivery
- Refund
- Original payment method
- Cost to return
- See the refund policy
Sale and final-sale items
- Final sale: Sale / discounted items
- Final sale: Items marked final sale
US vs Canada
Checked on Purple Brand's Canada site.
- Window
- 14 days from delivery
- Cost to return
- See the refund policy
- To start an International Return please email info@purple-brand.com .
Bought something from Purple Brand?
Paste the product link to see the answer for that exact item and color, with your date.
Check my itemCommon questions
How long do I have to return something to Purple Brand?
14 days, counted from the day it's delivered.
Does Purple Brand charge for returns?
See the refund policy
How does Purple Brand refund a return?
Original payment method
Can I return sale or final-sale items to Purple Brand?
These can't be returned: Sale / discounted items; Items marked final sale.
Is Purple Brand's return policy different in Canada?
In Canada: 14 days to return it. Cost to return: See the refund policy.
How do I know if my Purple Brand order can still be returned?
Paste the product link, upload the receipt, or forward the order email to orders@tagson.app: TagsOn works out your exact last day to return it and emails you if the price drops before then.
Source: Purple Brand's returns page · checked 2026-11-01. Policies change; confirm on the store's site before you ship a return.